Share your Feedback
We are dedicated to addressing your concerns and feedback regarding your care at Williams Cancer Institute. We are committed to making your experience the best it can be, and your feedback is essential in helping us achieve this goal.
We invite you to share your thoughts through one of the categories below to help us recognize our team’s successes, enhance our services, and address any concerns you may have.

Compliments
We deeply appreciate your compliments. All positive feedback is shared directly with the staff members mentioned and their leadership teams. Your kind words motivate our team to continue providing exceptional, personalized cancer care.

Suggestions for Improvement
Your suggestions are invaluable for helping us enhance our services. Suggestions are reviewed by our leadership teams to improve processes and patient experience. Please note that while you may not receive a direct response from the WCI team, rest assured that your input is carefully considered to better serve our patients and their families.

Care Concerns
If you have any concerns about your care, these are shared with the appropriate Department Leadership to facilitate improvements. You will receive a written response from the WCI team assigned to your case within 7 to 10 business days, either by email or phone.